Terms & Conditions

Please read the Terms and Conditions of Build Abroad (BA) carefully before submitting your online booking form. By clicking on the box besides the words ‘I accept Build Abroad’s legal terms’ in the online booking application form, you agree to the following terms and conditions.


The volunteer is solely responsible for arranging and paying for their own travel, specifically including all airfares or other transport costs to and from the host country as well as any local transport costs. It is the responsibility of the volunteer to carry all necessary documents when traveling abroad. While BA may advise the volunteer on required travel documentation, BA is not responsible for any supporting documents necessary for the volunteer’s travel needs or other purposes. Volunteers are responsible for ensuring their travel documents are up to date and valid for travel.


BA does not provide the volunteer with insurance of any kind. Travel insurance is mandatory for each volunteer, and the volunteer will purchase this prior to departing on the trip. The volunteer is solely responsible for evaluating and determining the type, extent and levels of any insurance coverage they need or desire for their planned volunteer travel period. However, it must cover their entire travel period.

Refund Policy

Build Abroad is a non-profit organization. Compared to similar companies that provide comparable comprehensive volunteer services, BA’s program fees are significantly less. Volunteers are encouraged to compare BA’s fees to the fees charged by other similar companies. As a consequence, BA operates on a much smaller profit margin and is therefore unable to provide and does not provide a total refund policy.

Registration Fees

Details of our registration fees are set out on our website. The registration fee is nonrefundable.

Program Fees

Build Abroad will issue a US$75 administration fee for any cancellations made at least 30 days before the program start date. Cancellations made less than 30 days before the program start date will be charged a US$300 cancellation fee. After the program begins, Build Abroad does not offer any refunds.

Please note that the deposit for the Build Abroad Bottle School program is non-refundable in its entirety.

Build Abroad reserves the right to review and change its Refund Policy at any time. Any changes to the Refund Policy will be made on the Build Abroad website with ten (10) days advanced notice before they take effect.


Build Abroad is a tax exempt organization as described in section 501(c)3 of the internal revenue code, which means that all of your donations are tax deductible to the extent allowed by law. Registration fees and program fees are not tax deductible as goods and services are being exchanged for payment. Donations made through our donations page will receive an email that will serve as your receipt for tax purposes.

Change of Dates and Duration

Once registered and before they begin their trip with BA, the volunteer is entitled to change their start date or destination once, at no additional cost. If they need to shorten their duration or change destination that results in a refund, they will be responsible for a US$75 processing fee. If they need to change their start date, destination or duration a second time they will be required to pay an administration fee of US$75 for each change they make. Program changes within seven days of the volunteer’s start date will incur an administration fee of US$150. If a volunteer wishes to change their start date, the registration fee is only valid for new start dates within twelve months of the original start date.

Personal Risks

The volunteer acknowledges and accepts the responsibilities and risks associated with their agreement to travel to, temporarily live in and provide volunteer services in a developing country. Such travel and volunteer work can be often hazardous and involves a certain degree of risk, inherently dangerous activities and personal perils to the volunteer, both foreseen and unforeseen, all of which are fully accepted by and solely assumed by the volunteer. Therefore, BA (including any and all of its employees, managers, directors, shareholders, host families and host country partner organizations) are not liable, to the maximum extent of the law, for any loss or harm the volunteer or associates may suffer, including but not limited to loss caused directly or indirectly by:

  • Personal injury;
  • Emotional injury;
  • Death;
  • Illness or disease;
  • Damage to or loss of property;
  • Hostage situations; or
  • War or terrorism.


The volunteer agrees to indemnify BA against any and all liability which BA incurs arising directly or indirectly out of, or in connection (in any way) with, the volunteer’s travel to, living in and providing services in the volunteer’s nominated country.

Drug and Alcohol Use

The volunteer must abide by the rules put in place by BA’s partner organization, volunteer placement institution and host family in regards to alcohol consumption. Drug use (unless prescribed by a doctor) is strictly prohibited and will result in instant dismissal from the program with no refund.


The volunteer agrees to comply with the partner organization’s code of conduct and waiver.

BA reserves the right to use feedback and images provided by volunteers for website materials such as testimonials.

BA provides a service connecting volunteers to partner organizations.  You agree that BA is not liable for any actions or omissions of any partner organization.

To the full extent permissible at law, all representations, terms, warranties, guarantees, or conditions whether implied by statute, common law or custom of the trade or otherwise, including, but not limited to, implied warranties and guarantees, are excluded.

Notwithstanding anything else contained in any agreement, the liability of BA to the volunteer shall not in aggregate exceed the amount of the registration fee paid by the volunteer.

This website is presented solely for the purpose of promoting BA services and those of BA’s partner organizations. This site is controlled and operated by BA from its offices. BA makes no representation that materials in the site are appropriate or available for use in other locations.

Those who choose to access this site from other locations do so on their own initiative and are responsible to the extent local law is applicable.

BA does not warrant or make any representations regarding the correctness, accuracy, reliability, or otherwise of the materials in this site or the result of their use.

BA and its partner organizations reserve the right to remove the volunteer from the program.

All dates and times referred to in these terms and conditions are based on United States Central Time.

Force Majeure

BA has no liability for any lack of performance, unavailability or failure of the services or its website, or for any failure of BA to comply with these terms and conditions, where the same arises from any cause reasonably beyond the control of BA.

Governing Law

These terms are governed by the laws of the United States of America.